GLAIZA SERRAN WELCOMES YOU

Doing Business the Right Way

My philosophy is never to procrastinate and do my best every single day. As Brian Tracy said "Your ability to discipline yourself to set clear goals, and then to work toward them every day, will do more to guarantee your success than any other single factor." I take full responsibility for my work. Integrity is one of my best traits. Since I have been with customer service for years providing efficient, accurate, and prompt service is also one of my expertise. To ensure that my clients are completely satisfied. I welcome you to look through my site to see what I have to offer.

GET TO KNOW ME

I earned a bachelor's degree in business management. Since 2008 right after I graduated I’ve been an Admin assistant to a Trading company for 3 years. Eventually, I was hired as a General clerk cum purchaser but I got pregnant and decided to quit my job. In 2016, I was hired as a customer service representative. I started with no experience but was able to learn the ins and outs of the BPO industry. In five years, I've been with different LOBs. From customer service representative to subject matter expert (SME) for email/chat support and then working with operations as a resolution manager to a team manager.

SERVICES

I'm committed to help business owners every step of the way and providing useful services to take care of all their needs. Read below to learn about the range of services that I can help you with.

Bookkeeper

Let me help you streamline your financial management

THANK YOU!

Virtual Assistant is a secret weapon for your business that helps you get ahead